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Lessons From Knoxville

By Dr. Bruce T. Marshall
February 21, 2010

Reading: Everyone Welcome – Even Now

“Shall we meet hate with hate?” That has been a recurring question throughout history and, recently a personal one for me. On a Sunday last July, a man walked into the sanctuary of my church, took a shotgun out of a guitar case and opened fire on a room of unarmed men, women and children. Two precious people, Greg McKendry and Linda Kraeger, lost their lives. Six others were injured. Our entire community was traumatized.

According to a manifesto in his handwriting, the alleged assailant reportedly wrote of his hatred for liberals, whom he believed were soft on terror. He was in for a surprise. Members of our congregation rushed forward and tackled the shooter. Others acted instantly to guide children to safety, call police and emergency assistance, care for the wounded and counsel those in grief and shock.

This misguided man may have picked our congregation because we call ourselves a liberal church. In our church, the word “liberal” is meant to describe whom we include, not whom we exclude. The children in our congregation say these words in chapel services: “Ours is the church of the loving heart, open mind and helping hands.” Sadly, though, the word “liberal” has become demonized. The man accused of the shootings owned books by popular media personalities who vilify liberals as evil, unpatriotic, godless and treasonous. I think our country needs to reclaim the word from those who defame it. Far from being evil, we liberals aspire to overcome evil with good. If you walk into a liberal church and open fire on its members, we will still defend your right to due process, access to an attorney and a fair trial....

Of course, the question keeps coming back: “Shall we return hatred for hatred?” Anyone who has endured a brutal act of violence will know the temptation. Our congregation’s experience, however, offers a cautionary tale. The man who brought violence to our church hated liberals. But in his desire to defeat terrorism he became a terrorist himself….

Since that terrible day, people have flooded our church with immeasurable amounts of love. Postcards, letters, banners and artwork have come to us from across the nation and from many other countries....On the night after the violence there was a gathering in the Presbyterian church next door, where we were hugged and held by our neighbors of all faiths and convictions—Protestants, Catholics, Jews, Muslims, Buddhists, Hindus, rationalists and more. For years, there has been a sign at the entrance of our church that reads EVERYONE WELCOME, and we do mean everyone. All God’s children. The sign is still there.

Members of my congregation have been hurt. But we have also been healed by the feeling that there is a love greater than our theological differences, a compassion that is not limited by the boundaries of any creed. I firmly believe, now more than ever, that love is stronger than death. Love is more powerful than hate.

Rev. Chris Buice, Minister
Tennessee Valley Unitarian Universalist Church, Knoxville
Originally published in Newsweek, January 19, 2009

Sermon: Lessons From Knoxville

Two months to the day after the shooting in Knoxville, I was in that city to take a temporary position as consulting minister to the Tennessee Valley Unitarian Universalist Church, more commonly known as “TVUUC.” In response to that tragedy, many people and organizations from all over the country had made contributions; those funds supported this ministry. From September until March of last year, I commuted between Washington and Knoxville to help that congregation recover from the violation that had occurred in its sanctuary.

This was a very focused ministry with two aims. One was to provide additional pastoral services to the congregation as they dealt with the trauma of the shooting. The other was to create a lay ministry program so that they could continue to care for each other after my time with them ended. TVUUC has a long history of involvement in social justice concerns in Knoxville—just about every local organization in support of human rights and human dignity has ties to the Knoxville Unitarian Universalist church. But the congregation was not as effective at providing personal support for each other. They were good at caring for others; they weren’t real good at caring for themselves. My role was to help address that need.

The title of this sermon, “Lessons from Knoxville,” comes from questions I ask myself. What did I learn from my involvement in that extraordinary situation? What applications might that experience have to situations beyond Knoxville? Most of us at one time or another in our lives encounter trauma. Might there be lessons from Knoxville that help when our worlds come under attack.

I have lived with these questions for a year now. This morning I would like to offer a response.

                                                                         • • •

When I went to Knoxville, I had some assumptions about what I would find. I imagined that the mood of the congregation would be subdued, that a kind of mourning would set in—as at a memorial service when there has been a sudden and unexpected death. I thought that participation in the church would decline and Sunday morning attendance would suffer as people sought to distance themselves from the tragedy. I thought that I might be able to sense a mood of caution and fear among those who had gathered.

I was wrong about all of this.

When I walked into the church on my first Sunday morning there, I was struck by the number of people already present and how noisy it was. There was conversation and laughter, which wasn’t quiet at all. And the busyness—my heavens, people were rushing around doing all manner of things. I didn’t know what they were doing, but they certainly were busy. There was more than the usual amount of hugging too. Someone would walk into the front door and immediately: hugs all around.

The service that Sunday was presented by the congregation’s LGBTQ task force. That is, the group within the church focusing on concerns of the lesbian/gay/bisexual/transgender community. Several people told their stories: of struggling with questions of who they were, of rejection when they were honest, of the gratitude they felt when finding people and a community where they could be accepted for who they are.

I have attended services like this before, and they are always powerful, particularly the stories told by people struggling with the essence of their identity and their being. But this one was different—not because of the content but because of the emotional intensity that rippled through the congregation. When someone said something funny, the laughter was louder than you would expect. When there was quiet, a deep silence enveloped the sanctuary. And the attention given to the speakers was just about total. Two months before, this congregation had been attacked because this was a place where people were encouraged to be who they are—and to be proud and public about it. There were still holes in the walls in the sanctuary and on an exit door from the shots sprayed by the gun. Everybody in attendance was aware that just being there was an act of defiance and affirmation. Defiance of the terrorism attempted by the gunman, affirmation of the power of the human spirit to overcome whatever challenges it.

The closing music was a piano solo, “Somewhere Over the Rainbow,” played simply and softly. “Somewhere over the rainbow, Skies are blue, And the dreams that you dare to dream, Really do come true.” And then—I didn’t hear the transition but the young man at the piano was playing “Tomorrow, tomorrow,” the theme from the musical, “Annie,” which was being performed by the children of the church the morning the gunman entered the sanctuary. As we in the congregation realized what we were hearing, I felt an emotional wallop like I have never before experienced in a church service. There was absolute quiet, and you knew that the pain carried by these people had been encountered.

The young man who played piano that day was so stunned by what he set off as a result of his improvisation that he didn’t return to the church for more than a month. It wasn’t that anybody was angry at him—indeed, many expressed their gratitude. It was, rather, that he couldn’t handle the intensity of feelings that appeared.

There is something alluring about such intensity that draws people to it. I learned that after a tragedy, strangers show up and live off the energy it produces—they are sometimes called “trauma groupies.” And I too found it almost pleasant, a kind of high. It was great to be in a community with such energy, laughter and tears, loud conversation and hugging. But I also thought, “This cannot be sustained. We aren’t built for this. It won’t go on.”

Well, it did go on awhile, and a lot of that intensity was channeled into the Obama presidential campaign in Tennessee, where it didn’t really help, and in North Carolina, where it did. But immediately after the presidential election of 2007, the helium went out of the balloon: everything sagged. Attendance at church dwindled, committees neglected to meet and several disbanded, things that needed to be done weren’t done, and then people started getting sick.

Stress, I think, affects us in highly specific ways. Each of us has areas of vulnerability, and stress bores into these. So respiratory infections spread throughout the congregation. And flu. People with a history of cancer who had been in remission saw it return. Several new cases of cancer appeared. Some developed heart problems, high blood pressure. There was depression, an up-tick in interpersonal problems. And also people started to die. From about mid-November to mid-January, there were one to two deaths a week—far more than would have been typical for a congregation of its size. People who were ill but seemingly had been doing well, suddenly died. And there were also a few completely unexpected deaths. During that period, the congregation’s minister, Chris Buice, spent much of his time on memorial services: sermon preparation and memorial services—that’s just about all he could do. The widow of the man killed by the gunman saw a return of her cancer; she later died. The husband of the woman who had been killed suffered a heart attack.

We carry memories of trauma in our bodies, the stresses of our lives take up residence within. Several people told of going along, doing just fine, but then something brought it back—like a loud unexpected noise. A woman told of being startled by a stray firecracker, and she crumpled to the ground. Another told of attending a symphony concert where a quiet meditative section was interrupted by the sudden banging of a kettle drum; she said she just about jumped out of her seat. One Sunday a year ago January, I was giving the service—I was well into the sermon—when the church’s fire alarms went off. I could see the expressions on people’s faces: surprise, shock, panic, “oh no, here we go again.” Quick thinking on the part of our ushers nailed down the cause before anybody left. Teenagers in an RE room had lit a very smoky flaming chalice, which tripped the fire alarms. We took a few deep breaths, and the service continued. But afterwards and for the week that followed, people kept coming to me. “You know,” each said in one way or another, “when the fire alarm went off, it took me right back to that Sunday, like I was there again.”

                                                                         • • •

Lessons from Knoxville. What did I bring back from that experience? What elements might apply to anything else in our lives? I’d like to try to address these questions on two levels. One is the personal level of response to trauma. The other level has to do with the fact that this was a hate crime. This Unitarian Universalist congregation was targeted because of what it stood for, and it wasn’t just the Knoxville church; it was all of us.

First of all: the personal level. One lesson from Knoxville for me was something I already knew but tend to forget. That trauma lives in us—in our bodies and our minds—for a long time. Many of us—probably most of us—carry memories of things that have hurt us. Mostly, we are not aware of these: we’re doing just fine. But then, something unexpected happens and the memories come flooding back. I need to remember that because in the everyday push and pull of life in the church and beyond, things can get heated and people react more strongly that would be indicated by the matter at hand. My experience at Knoxville counsels me to patience, to avoid jumping to conclusions, and to try to be kind.

Another lesson from Knoxville is that what helps in response to trauma is really pretty simple. You don’t need a fancy degree to be of service. Because what helps most is basic human care, concern, being present. That’s what I heard time and time again from people who had shared in that terrible day when a gunman entered their sanctuary: that in the weeks and months later when they felt things were falling apart, what helped was someone there just to be with them. To listen, to offer their concern. So in the lay ministry we created at Knoxville to encourage the congregation to take care of each other, what we mostly did was train them to be more effective listeners. To offer the gift of care and concern and presence—because that’s what helps.

Yet another lesson: anxiety breeds anxiety. Calm breeds calm. In ministry we sometimes speak of what we call the “non-anxious presence.” That is, in a difficult situation where everyone is on edge, you can do the most good by offering an alternative way of being. Instead of feeding the anxiety, you offer a non-anxious presence. I think my main job at Knoxville was to be calm: in a situation where just about nobody else was—and thereby encourage people to step back a bit, breath deeply, quiet the waters.

It’s not just ministry: in all manner of situations, the non-anxious presence can make a contribution. Running a business, parenting, social work, administration. Bringing down the level of anxiety so that we can be in more control. Some of you may remember the book and the radio show and the movie, “The Hitchhiker’s Guide to the Galaxy.” The Hitchhiker’s Guide to the Galaxy was said to be a resource those who hitchhike throughout the galaxy, offering advice for whatever situation you might encounter. An enormous amount of information was compiled in that volume but, according to the story, some people bought it simply for the two words that appear on the front cover, which is all they ever read and all they really needed. Those words, “Don’t panic.”

Don’t panic. It doesn’t just apply to those hitchhiking through the galaxy; it’s a pretty good guideline for a lot of things, including responding to trauma. I’m thinking that if I were ever to get a tattoo, this is what it should be, simply the words, “Don’t panic” inscribed upon some visible part of my body—so that I would have immediate access to that reminder whenever and wherever.

So: be open to what might be going on under the surface, practice patience, express care and concern, listen, manage your own anxiety, don’t panic. Those are my lessons from Knoxville on the personal and the ministerial level.

                                                                         • • •

But what about the socio-political level? How do we respond to hatred? What lessons might we draw from the Knoxville experience?

There is a history of violence against people on the property of religious institutions: churches, synagogues, mosques, temples. But mostly this is personal violence. That is, somebody gets mad at somebody else and chooses the religious institution as the scene for his or her revenge. That’s not what happened at Knoxville. This violence was impersonal, not directed against any individual but against a group of people who were not even known to the assailant: in this case, liberals. That is to say, it was a hate crime.

Other groups have been the target of hate crimes: African Americans, Jews, Japanese Americans. Given the tenor of life in our country today, Muslims too must always feel vulnerable. Hate crimes are driven by the demonization of groups. Depersonalizing individuals—making their membership in a group more important than who they are as people.

Today we live in an era of divisions. Democrats and Republicans can’t work together. Religious groups withdraw into themselves. Neighborhoods wall themselves off to keep out intruders—real or imagined. People attack those who might be different, without even making an attempt to understand. There’s a huge media market for those who deal in caricatures, in simplistic dismissals of anybody who might have a different experience of life than their own. In this current climate, you can make a lot of money tearing down other people.

It doesn’t have to be. That’s another lesson from Knoxville. After the shooting, there occurred one of those remarkable moments in which people laid aside what divides them—in which they came together to affirm our common humanity. People from throughout the Knoxville community turned up to help. Piles of food appeared. There were concerts to raise money, worship services from across the theological spectrum, Knoxville Unitarian Universalists reported they received calls from friends or work associates—they were stopped in the street by those who were not Unitarian Universalists and who just wanted to say how sorry they were at what had happened. I heard this over and over: how grateful and even overwhelmed Knoxville Unitarian Universalists were at the response of the larger community.

One of the first religious groups to be present, to offer support and food, was a great big fundamentalist church in Knoxville—the kind that we usually feel miles apart from. But they were there, from the beginning. Several months later on a Sunday morning, TVUUC members went to this fundamentalist church with bagels to share, offered in thanks for their kindness. I heard about this later: one of their members who had gotten to know one of the TVUUC members said to her, “You know, we’re not that different.”

Remember 9/11 and what happened right after that? For a while, it didn’t matter what religion, race, ethnic heritage, economic standing we were. It didn’t matter if we were urban or suburban or rural. It didn’t matter if we were men or women, gay or straight, black or white or brown, Christian or Muslim or Jew or Buddhist or no religion at all, young or old or somewhere in between. We were just Americans. What united us was more important than those divisions. That lasted for a while—just a little while, really—and then some politicians and some so-called social commentators realized that there was a short-term advantage to be had in driving wedges between groups of Americans—in blaming one side or another. And the country broke down into warring groups, which is where we have been ever since.

The challenge for Unitarian Universalists in Knoxville—and all over the country—has been to not do that. To resist the temptation to return hate with hate. To seek a different way. As Chris Buice, minister at TVUUC, put it, to try to live by “a love that is greater than our theological differences, a compassion that is not limited by the boundaries of any creed.”

And so a few months later when anti-Semitic graffiti appeared on a synagogue located just down the road from TVUUC, the Unitarian Universalists were present to be with them, to show solidarity against hate.

                                                                         • • •

A strange thing happened after the shooting at TVUUC—something else I had not anticipated: the church started to grow, significantly. Even with the stress and the trauma and the illnesses that afflicted the congregation, new people turned up and made the commitment to join with this congregation. Some of those new members were folks who for years had said something like, “Well, if I’m anything, I’m a Unitarian Universalist”—but who hadn’t actually attended. Now, with the church under attack, they decided it was time to take a stand. “If not now, when.” Other new members hadn’t known much about us, but with the publicity that came out after the shooting, they learned something about who we are and what we stand for.

• An association of congregations for whom human rights and human dignity are at the center of our concerns.
• Congregations that reach beyond our differences and seek to find what we hold in common—that seek to unite rather than divide.
• Religious communities that are guided by the simple affirmation that our children learn, “Ours is the church of the loving heart, open mind and helping hands.

That’s another lesson from Knoxville—the last one I’ll do this morning: that we have a message people want to be part of. That the hatred that so often divides us in this nation, in this day, does not have to be.

We choose the lessons we find in any event. People go through similar experiences and come out with entirely different meanings. For me, the lessons from Knoxville to reach toward were very well summarized by Chris Buice in his Newsweek article—and they apply to situations in our lives that take us beyond this one tragic event in Tennessee.

That is, very simply, “Love is stronger than death. Love is more powerful than hate.”

So be it.

 

 

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